Shipping Policy

Order Processing Time

Orders are usually processed within 1–3 days after your order is placed. Processing time includes order review, payment confirmation, and preparation before shipment.

Processing times may vary during holidays, peak shopping periods, or when additional order review is required.

Estimated Delivery Time

After your order has been processed and shipped, the estimated delivery time is 2–5 days. Delivery times may vary depending on destination, local delivery conditions, weather, holidays, customs procedures, or other circumstances outside normal transit control.

Shipping Destinations

Lee provides Free Worldwide Shipping. Orders may be shipped to available destinations worldwide, subject to checkout availability and any location restrictions that may apply.

Please make sure your shipping address is complete and accurate before placing your order.

Shipping Rates

Shipping is free worldwide. There is no standard shipping charge for eligible orders covered by our Free Worldwide Shipping service.

Tracking Information

Once your order ships, tracking information will be updated within 1–3 days after shipment. Tracking updates may take time to appear while the package is being scanned by the shipping network.

If tracking does not update immediately, please allow the stated tracking update window before contacting customer support.

Wrong or Incomplete Address

Customers are responsible for entering a complete and accurate shipping address at checkout. Please review your order information carefully before submitting your order.

If you notice an address error after placing an order, contact us as soon as possible at [email protected]. We will do our best to assist, but we cannot guarantee that address changes can be made after an order has started processing or shipped.

Customs, Duties, Import Taxes & Government Charges

Any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.

Customers are not responsible for paying customs duties, import taxes, brokerage fees, or other government charges for orders covered by this shipping policy.

Lost, Delayed, or Damaged Packages

If your package appears lost, delayed, or damaged during delivery, please contact Lee customer support at [email protected] with your order number and any available tracking details.

• For delayed packages, please include your order number and tracking information.
• For damaged packages, please include clear photos of the package, item, and shipping label if available.
• For missing packages, please provide the delivery status shown in your tracking details.

We will review your request and provide the next steps based on the details available.

Delivery Issues After Shipment

Delivery timing may be affected by weather, local carrier delays, customs processing, holidays, incomplete addresses, or other events outside normal shipping operations. If your order is delayed beyond the estimated delivery time, contact us so we can help review the issue.

Contact Information

For shipping questions, tracking help, delivery delays, wrong address concerns, or damaged package support, contact Lee customer service at [email protected].